Estate Warranty Tiers

1. Estate Basic (Under $2,500)

  • 12-month defect warranty (from the date of purchase)
  • 12-month protection against manufacturing defects (Defects must be reported within 30 days of discovery)
  • Complimentary cleaning and stone checks
  • Complimentary stone tightening (Applies only to stones that are set, not glued or secured by non-traditional methods)

2. Estate Enhanced ($2,500-$4,999)

  • 24-month defect protection
  • 12-month coverage against normal wear
    • Limited prong maintenance, bail repair, and jump ring repair
  • 12-month complimentary services:
    • One complimentary sizing within first year (+/- 2 sizes)
    • One complimentary chain shortening
  • All warranty work must be performed by Paul Bensel Jewelers
  • Warranty coverage applies to original components only

3. Estate Premium ($5,000-$9,999)

  • 36-month defect protection
  • 24-month coverage against normal wear
    • Prong maintenance
    • Bail, chain end, and clasp repair
    • Jump ring repair
    • Specialized finishing services
      • One rhodium plating (on rings)
      • One re-blackening
      • Reapplication of most types of textures
      • Reapplication of hammered-type and florentine-type finishes are excluded
  • 12-month complimentary services:
    • One complimentary sizing within first year (+/- 2 sizes)
    • One complimentary chain shortening
  • All warranty work must be performed by Paul Bensel Jewelers
  • Warranty coverage applies to original components only

4. Estate Prime ($10,000+)

  • 60-month defect protection
  • 36-month coverage against normal wear
    • Prong maintenance
    • Channel maintenance
    • Setting head replacement
    • Bail, chain end, jump ring, and clasp repair
    • Specialized finishing services
      • One rhodium plating (on rings)
      • One re-blackening
      • Reapplication of most types of textures
      • Reapplication of hammered-type and florentine-type finishes are excluded
  • 24-month complimentary services:
    • One complimentary sizing (+/- 2 sizes)
    • One complimentary chain shortening
  • All warranty work must be performed by Paul Bensel Jewelers
  • Warranty coverage applies to original components only

Important Estate Jewelry Considerations:

  • Warranty coverage excludes pre-existing conditions or damage from previous ownership.
  • Any known restoration work or modifications performed prior to the sale will be documented at the time of purchase.
  • Professional inspection is strongly recommended within 30 to 60 days of purchase to establish a baseline condition for warranty purposes.