Shipping policy

Turnaround:

All orders are shipped within 2 - 3 business days from the time the order is placed.

Custom made and made to order items are subject to extended shipping timeframes. The estimated time for shipping on custom and made to order items will be assessed within 2- 3 business days from the time of order.

 

Carriers:

We use the following carriers to deliver our orders:

USPS

UPS

FedEx

 

Shipping Insurance:

We use G4S International Logistics as a third party insurance provider for items of equal to or greater value than $2,500.00. 

 

Order Tracking:

If a tracking number is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers. 

 

Shipping Rates:

The rate charged for the shipping of your order is based on the value of your items, weight of your items, and your location. Before the final checkout page, you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to. 

 

Back Orders: 

If an item goes on back order, we will ship you the part of your order that is in stock. When the item becomes available, we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.